Privacy Policy

 

Abraxas LLC respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect when you visit, interact with, or make a purchase through our website, how that information may be used, and the choices that may be available to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

We may collect information that you provide directly when you:

  • Place an order

  • Create a customer account, if available

  • Contact customer support

  • Subscribe to communications

  • Submit a return or refund request

  • Complete forms on our website

This information may include:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order information

  • Purchase history

  • Account details

  • Customer service communications

We may also automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Referring website

  • Approximate location

  • Website interaction and usage information

2. Payment Information

When you place an order, payment information may be collected and processed by third-party payment providers available through our website.

Abraxas LLC does not necessarily store complete credit or debit card information directly on its own systems.

Payment providers may process your information according to their own privacy and security practices.

3. How We Use Information

We may use collected information to:

  • Process and fulfill orders

  • Confirm purchases and transactions

  • Arrange shipping and delivery

  • Provide order-related updates

  • Respond to customer inquiries

  • Process eligible returns and refunds

  • Maintain customer accounts

  • Improve website functionality

  • Understand how our website is used

  • Detect suspicious or fraudulent activity

  • Maintain website security

  • Keep appropriate business records

  • Meet legal, accounting, tax, or regulatory obligations

Where permitted, we may also send promotional or marketing communications.

Customers may unsubscribe from marketing emails using the unsubscribe option provided in those communications.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support functionality and improve the shopping experience.

Cookies may help us:

  • Remember shopping cart contents

  • Maintain website sessions

  • Remember preferences

  • Analyze website traffic

  • Improve site performance

  • Support security

  • Help detect fraudulent activity

You may manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Sharing Personal Information

We may share information with service providers when reasonably necessary to operate our business.

These providers may include:

  • Payment processors

  • Shipping carriers

  • Fulfillment providers

  • Website hosting services

  • Ecommerce platforms

  • Analytics providers

  • Email and communication services

  • Security providers

  • Fraud prevention services

  • Professional advisers

We may also disclose information where required by applicable law, court order, legal process, or government request.

Information may also be disclosed where reasonably necessary to protect our customers, website, property, business, or legal rights.

6. Order Fulfillment

To process and deliver purchases, certain information may be provided to appropriate shipping or fulfillment services.

This may include:

  • Customer name

  • Shipping address

  • Contact information

  • Order details

Third-party providers may process information according to their own policies.

7. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online system or method of electronic storage can be guaranteed to be completely secure.

Customers are responsible for keeping their login information confidential if customer accounts are available.

8. Data Retention

We may retain information for as long as reasonably necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain business and accounting records

  • Resolve disputes

  • Prevent fraudulent activity

  • Meet tax requirements

  • Comply with applicable laws

Information may be deleted or anonymized when it is no longer reasonably required.

9. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include requesting:

  • Access to certain personal information

  • Correction of inaccurate information

  • Deletion of certain information

  • Information about how your information is used

  • Withdrawal from certain marketing communications

Some requests may be subject to identity verification or legal exceptions.

10. Children’s Privacy

Our website and online purchasing services are intended for adults.

We do not knowingly seek to collect personal information from children who are not legally permitted to provide such information without appropriate consent.

If you believe personal information has been submitted improperly by a child, please contact us.

11. Third-Party Websites

Our website may contain links to independent third-party websites or services.

Abraxas LLC is not responsible for the privacy practices, content, security, availability, or policies of independent third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable requirements.

Updated versions may be posted on this page with a revised “Last Updated” date.

13. Contact Us

For questions about this Privacy Policy or how personal information is handled, please contact:

Abraxas LLC
30 N Gould St Ste R
Sheridan, WY 82801
USA

Email: hello@abraxasllc.shop
Phone: +1 (307) 675-1991

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